WHAT IS A SCRATCH
&
DENT APPLIANCE?

Occasionally when an appliance leaves the factory, it may have a scratch or dent on it somewhere. These appliances are fully operational, but the cosmetic issues were discovered before customer delivery. In most cases, these appliances were never used. While the original factory carton has been removed, these units are protected with corner boards and are wrapped in protective film. Appliances such as these can be purchased by consumers at steep discounts.